I have the same plan as I did with a bigger company but instead of almost $90 per month, I’m now paying $57! Cricket Wireless has Smartphones at Smart Prices from the brands you trust, like HTC, LG, Samsung, and ZTE, at select locations. When I tried to resolve the issue after speaking to a supervisor I was hung up on by that supervisor who then cancelled my phone service. Positives include affordability, worry-free use and customer care. View Plans. That said, the website is very user friendly and full of useful information. I am not working. Cricket is that company you want to turn to when you are low on cash. Verizon Wireless. Positives include affordability, worry-free use and customer care. Cricket Wireless is powered by AT&T's National 4G LTE Network. The result should be reliable coverage for talk, text and data. The best part about a Cricket is the price - 3 lines for $90 unlimited everything. Voice and data plan with automatic credit card debit is the lowest available. © It offers only prepaid unlimited plans and has over 5 million customers. If that still leaves you scratching your head and you don't want to go in store then there is an online chat option as well as a toll free number you can call. cricketwire less.com. I am from El Paso, TX living in San Antonio, TX. Cricket Wireless seems like a good proposition if you’re looking for a low-cost phone provider, as it uses the far-reaching network of its parent company, AT&T. If you already have a phone that's compatible then you can bring that, saving you money there, or buy one of the options from Cricket directly. Cricket offers new customers new phones at discounted prices when they switch from another carrier. All plans have unlimited talk and text, and some have unlimited data access. Or buy one elsewhere and bring that over - you're pretty free with this option. "Wireless service to smile about." I have a same set payment every time and I have never gotten any random charges. Copyright © 2020 Consumers Unified LLC. The ConsumerAffairs rating is also low at one star from 167 reviews. Cricket engages in a fraudulent, unethical, and illegal business practice called "Bait and Switch." Cricket Wireless offers 5G access, but only if you buy its $1,200 phone The only phone that works on Cricket's new 5G service is the Samsung Galaxy S20 Plus 5G. User Rating Distribution. This company is not yet accredited. Customers may use this program as frequently as once per billing cycle. Since Cricket Wireless uses the AT&T network is claims to cover a massive 99 percent of Americans. This issue was no fault of my own. Cricket Wireless ranks 80th among Mobile Carriers sites. 2.0. cricketwire less.com. Just recently they are some additional plans are available such as wireless calling, unlimited data and mobile hot spot. Cricket Wireless offers consumers the chance to break their monthly payments into two bills when they need to do so with the BridgePay program. That said, talk, text and data to and from Mexico and Canada are free. T-Mobile 12/03/2020 pulled up chat on line to ask someone to please help guide me. Cricket Wireless - Mobile Hotspot Plan Review from Union City, Georgia. Whatever way you get in contact, customer support is excellent. Only I've ever had to pay to get a hotspot $25. 4. Thank you for signing up to Top Ten Reviews. So, in short, you get a lot of the benefits of a big network while making a saving at the same time. unknown cost! 5 Stars 5. For more information about reviews on ConsumerAffairs.com please visit our 793 Cricket Wireless reviews. How do I know I can trust these reviews about Cricket Wireless? I have no contract and pay by the month. Plans are affordable with a few options although hotspot can cost you more. There is also an unlimited $40 plan but that's a deal for when you bring your own phone and number across from another network. All that was necessary was change out the SIM card with a Cricket Wireless and activate our account. Cricket Wireless Reviews 90 • Poor . I found the prices of the phones less at Cricket than at Sprint too. If you want the fastest data speeds you'll need to spring for the top $60 plan. Find out more about Cricket Wireless business cell phone plans with key information, pricing, and frequently asked questions. There are stores are geographically located near population centers so you do not have to search far to find a location. I have had been a customer of Cricket for about 5ish years now, I pay 80 for two lines. While rural areas will struggle a bit, this is the case for most networks. The catch is in the data speeds. Future US, Inc. 11 West 42nd Street, 15th Floor, Rewards points can be used to purchase gifts cards and other merchandise as well as to make charitable donations. Best cell phone provider 2,911 reviews from Cricket Wireless employees about Cricket Wireless culture, salaries, benefits, work-life balance, management, job security, and more. Read honest and unbiased product reviews from our users. The service is just as good for probably half the price. Visit a local store today! US Mobile NO response. 77598) today to switch from AT&T Wireless on the recommendation of a friend. We check over 130 million products every day for the best prices, Christmas 2020: How to host a more COVID secure Christmas gathering, Worx WR140 Landroid M 20V Robotic Lawn Mower review. NY 10036. ConsumerAffairs is not a government agency. A free inside look at company reviews and salaries posted anonymously by employees. Thank you, you have successfully subscribed to our newsletter! It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. A link has directed you to this review. Visit our corporate site. Metro by T-Mobile 2,938 reviews from Cricket Wireless employees about Cricket Wireless culture, salaries, benefits, work-life balance, management, job security, and more. It … Cricket Wireless has a tip-top A+ rating from the Better Business Bureau (BBB) despite not be accredited - a rarity indeed. Cricket Wireless specializes in Cell Phones, Plans, and Service, with a variety of cell phone plans to fit any lifestyle. I had excellent, patient service considering that my Cricket representative, April, had to spend over an hour helping me get 'untangled' from AT&T. Cricket Wireless features physical stores across the US in all 50 states, over 4,300 in fact, meaning there should be one near you. I paid $189 a month for 2 lines and didn’t get any better service. Top Ten Reviews is part of Future US Inc, an international media group and leading digital publisher. A free inside look at company reviews and salaries posted anonymously by employees. 3 Stars 0. Cricket Wireless (Cricket) initially launched in 1999 and is a US-based prepaid wireless service provider; it’s a wholly owned subsidiary of AT&T. I went to the Cricket Wireless Store at… I went to the Cricket Wireless Store at 989 E. Nasa Parkway (Houston, Tx. Cricket Wireless is one of the most largest, most well-known mobile virtual network operators (MVNOs) in the United States. That said, on the whole, this is an excellent MVNO with a solid network. Cricket Wireless reviews from real users with experience using Cricket cell phone plans. They promise phones for long term customers at a "promotional rate," but do not deliver as promised. Unsubscribe easily. They are buying more antennas. That’s huge when you’re on a budget. Sign up to receive our free weekly newsletter. Team Clark put it to the test for this comprehensive customer review. Negatives include number porting issues, plan changing problems and own phone usage failures. With no contract you can get some of the cheapest cell phone plans shopping for a deal with MVNO's like Cricket Wireless and AT&T. Cricket Wireless is a mobile virtual network operator (MVNO) that uses the AT&T network for its service and is one of the best cell phone providers around. Cricket is simply one of our favorites, has great coverage where we live, and has only gotten better over time. New York, Write a review. We have been using Cricket for over 3 yrs now without any problems or issues. The catch? If you're undecided on the handset you want, check out our best smartphone guide, while we also rank the best prepaid cell phone plans. Debit card hacked. AT&T is rated as the second best in the US by RootMetrics so it's a tough one to top unless you're Verizon. Cricket Wireless vs AT&T: Coverage. The service has been excellent with no dropped calls or any other issues. When you buy through links on our site, we may earn an affiliate commission. Cricket Wireless and Straight Talk are two other low-cost services that we have reservations about. Coverage: r/CricketWireless: Cricket Wireless, formerly Aio Wireless, is an AT&T-owned AT&T MVNO, intended to compete against MetroPCS and T-Mobile US. A free inside look at company reviews and salaries posted anonymously by employees. Just like other companies offers unlimited plans for $50 and also offers Amazon Prime membership or Google One but cricket doesn’t offer something like that plus on their $55 plan there is a limit of max 3Mbps internet speed while in other companies there is no restrictions like that and also the last thing want to mention is the phone variety or offers. Like other carriers new subscribers get a better deal than upgrading a existing plan just like the other carriers. We value your privacy. Cricket Wireless is an affordable MVNO that runs on the broad coverage of the AT&T network. Data is capped at 3Mbps for unlimited plans which explains the price savings. You won't need a credit check for these deals and the price you get is what you pay, without extra fees like some of the big network names will drop on you. We’ll start sending you the news you need delivered straight to you. Plans: They did NOT! If you decide to talk to a live representative to make payment then you'll need to pay a $3 fee which is why AutoPay is a great option. This is all without a contract and with affordable unlimited options. They were very understanding and they worked with me through my hard financial times. Then returned to the line. Consumers complaining about Cricket Wireless most frequently mention customer service, new phone and sim card problems. 772 Cricket Wireless reviews. Cricket Wireless Reviews Other Cell Phone Providers: Average: 3.3; High: 5.0; Write a Review < / > Embed ⚑ Claim this listing Add to list. Customer service is highly rated in all areas. Between my husband and myself we have spoke with 4 sales reps and 2 managers. Cricket Wireless coverage map; Metro by T-Mobile coverage map Metro by T-Mobile’s coverage map tool lets you compare carriers. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. … As such it has excellent coverage of 99 percent of Americans and offers 4G LTE speeds, although these are capped. In fact, a few months ago we got a text message from Cricket saying that they were increasing the data on their data plans at no additional cost! A nice touch is that all unlimited plans include talk, text and data to and from Mexico and Canada as standard. The SMB Guide is reader-supported. Everything is easy. It offers only prepaid unlimited plans and has over 5 million customers. Cheap Cell Phone Plans Starting at $10/mo - … Overall pleased with their service. If only hotspot data was included and all plans weren't capped on data speed this would be near perfect. Enjoy reading our tips and recommendations. Of course this will vary depending where you are so it's always a good idea to check out the coverage map on the Cricket Wireless site to make sure you're going to actually get that great coverage. 0 Stars 0. So while you still get all the data you could want, it might just be a little slower than some of the big name competition. We value your privacy. I always get good reception with service by Cricket in the middle of nowhere and that is what I mean by saying that they are increasing the service of area of locations. My brother has used Cricket for 15 years and six months ago I decided to give them a try. Call 12/04 Rep removed me from auto pay the tr me to an automated system to enter new information. All in all, the service is excellent and I’m saving $360 a year! Cricket Wireless was founded in 1999 and became a subsidiary of AT&T in 2014. Plans starting at: $30 /mo. Daughter has helped me in the past, Not home this time. Overall the quality is great for the price. AT&T’s prepaid brand Cricket Wireless announced changes on its prepaid plan offerings. Cricket is the way to go economically. You can pay online, by phone or at one of their locations. The company is owned by AT&T and runs on their network.Cricket operates 4,300 stores across all 50 states, so there's a good chance there's one near you, if … Read 184 Reviews. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Cricket Wireless has a consumer rating of 1.34 stars from 147 reviews indicating that most customers are generally dissatisfied with their purchases. I like that they don’t try to make you sign a contract to lease a phone like they did at Sprint. Sprint Wireless In this video I do a review of Cricket Wireless, a cell phone carrier running off of AT&T's wireless network. Filter by: Filter by: Eliot Casiano 2 reviews. I had the Corona Virus this July and was in ICU for a week due to the Virus leaving me with AFIB. Find helpful customer reviews and review ratings for Cricket Wireless - Cricket Wave 16GB Memory Prepaid Cell Phone - Blue at Amazon.com. On auto pay. 25 reviews of Cricket Wireless Authorized Retailer "Well I've came here a lot of times always went to this location to be taken care of and the service phone business is great. There are over 4,300 Cricket Wireless stores so you can always go in and chat face to face with someone if you have an issue. Or, if you prefer to make an even bigger saving, at the cost of data, then there is a 2GB plan for $30 or a 5GB options for $40 per month. Interested consumers can see a coverage map on the company’s website. And I plan on continuing service with them as long as nothing changes. Was told they would listen to the recording of the call from yesterday. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. The phones they offer are good quality phones that are comparable to Apple, Verizon or AT&T. Get buying tips about Cell Phones delivered to your inbox. Phone types and discounts vary, so consumers should check the company’s website for the most recent offers. Go for the more expensive $55 per month unlimited plan and you're capped at 3Mbps. This top-end plan also includes 15GB of hotspot data, something you have to pay more for on the other plans. Count every penny. It’s a lot better than Sprint. Upgraded a few times with them as well. (Unlimited) Never had any issues with them. Write Review. After several more calls and hours later I was still overcharged but got reconnected. Read on to learn more about the carrier and my personal experience testing Cricket Wireless… They have a variety of plans that are decent to chose from. That said, the customer reviews rating averages at just one star from 98 reviews. Cricket Wireless Reviews Cricket Wireless user ratings in 2020. Coverage: Cricket Wireless … Cricket fraudulent data monitor. 1 Star 6. Cricket Wireless has a selection of unlimited plans which start from $40 all in and go up to $60. Cricket Wireless is an affordable way to get unlimited talk, text and data on a good network with wide coverage and reliable stability. FAQ. 4 Stars 2. Cricket offers free phones but not as good as competitors and also they bring new models way before than cricket so these are some things I personally believe if cricket works on those then it can beat any competitors. If you want a no-frills carriers Cricket is the answer. I personally don't have cricket anymore but I will be switching back soon and when I do I will head to this location and see MIKE I haven't met him we DID business over the phone but he helped me out so much. Unsubscribe at any time. Cricket Wireless is owned by AT&T and uses its network — the same towers, the same coverage. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Interested consumers can choose from multiple plans from Cricket Wireless. This will then take the money automatically so you don't need to worry about that hassle each month. It is owned and operated by AT&T unlock Consumer Cellular which is its own network. Cricket Wireless Mobile Hotspot Plan reviews: Bought $10 of hotspot and can't use. This time, Cricket Wireless updates Unlimited Plans. The one we organically visited to activate the BYOD. The only company I've ever had to pay $4 to an automated teller to pay my bill. That said, the customer reviews rating averages at just one star from 98 reviews. Take a look at our cell phone coverage map of the US to find out who has the best network in America. Cricket Wireless is not the only low-cost cell phone company on the market. So I had to buy a new phone. So as far as I’m concerned, I’m much happier at Cricket than with Sprint. Despite being unlimited plans, there is a cap on data with some options topping out at 8Mbps but unlimited capped at 3Mbps. AT&T Wireless The only issue I have with Cricket is there are no payment plans available to purchase a pricey phone (read iPhone or Android). They have many more telephone options to chose from now and great customer service at a low cost. Cricket has some of the worst customer service I have ever experienced. 2 Stars 3. Today my service is suspended and now they want 85.00 and 4.00 to make that payment. Cricket Wireless plans are available in a few different tiers, allowing you to match your budget and your needs. Customer service is fantastic! In the last company I use more for a month of unlimited and I've used a lot of companies. A great track record for customer service should mean you're happy long after joining this network provider. Thanks to the AT&T network supporting this MVNO you don't need to sacrifice quality to save money and to get out of a credit check contract. We aim to provide readers with the most up-to-date information available about today's consumer products and services. Cricket Wireless offers some great payment options to help not only make things easier but to save you money too. The ConsumerAffairs rating is also low at one star from 167 reviews. They have also increased their service area of locations. Cricket Wireless has a tip-top A+ rating from the Better Business Bureau (BBB) despite not be accredited - a rarity indeed. Customer service is excellent although there are numerous poor consumer reviews online. No more phone contracts for me- I’m very happy with Cricket. Any AT&T or T-Mobile phone that has been unlocked can be used on the Cricket Wireless network. Average Customer Rating 16 User Reviews. Rewards: We have yet had a need to visit a store to resolve any issues. Are way way out of line with their prices. Be the first one to find this review helpful. See reviews below to learn more or submit your own review. If your deal is $40 per month or more then you will save $5 per month by using AutoPay. Plans are available for basic mobile devices and smartphones. Cricket Wireless Mobile Hotspot Plan Review from Beijing, Beijing. There was a problem. 824 Cricket Wireless reviews. I will say although I paid Sprint for 2 months after I switched to Cricket but could never get my iPhone 7 to work with Cricket. You can get 4 lines for $100. I turned to them when I hit rock bottom. Better than paying a 180 bill that fluctuates at T-mobile. That means a wide range of coverage with excellent reliability but, thanks to the nature of the prepaid service, you can make huge savings on deals too. All Rights Reserved. Unsubscribe easily. Cricket Wireless Small Business Cell Phone Plan Reviews. Read helpful reviews from our customers. Visit this website cricketwire less.com. Our content is intended to be used for general information purposes only. Cricket Wireless customers can sign up for mPLUS rewards and earn points for downloading apps, playing games and other activities. Cricket Wireless plans start at $30 and AT&T plans start as low as $75. If you want to purchase a phone with a plan the selection is limited so it is best to purchase a unlocked GSM phone from eBay or Amazon or the many other on-line sellers. So those minimal 2GB and 5GB plans will cap you at 8Mbps LTE. Its location on this page may change next time you visit. Explaining my bill was due on the 5th and that auto pay comes out the day before, everything is fine. They suspended my account due to a charge back due the fraudulent activity on my daughter credit card. You won't be charged that fee if you either pay online each month or give over your credit card details to set up AutoPay. That being said, they do have available many lesser value phones that can be purchased or bring your already paid for phone which is what I did. I personally like Cricket Wireless and services but I would like to add few things when it comes to compare with other prepaid companies like Metro PCS or Boost Mobile. There are no long waits like the major carriers to pay bills, resolve phone issues and purchase accessories. I travel back and forth by car. You will receive a verification email shortly. Great quality for the price. The reception isn't outstanding all the time but it gets the job done for a … Get the best reviews, product advice, news and more! Best Buy has honest and unbiased customer reviews for Cricket Wireless - Cricket Vision with 16GB Prepaid Cell Phone - Blue. BridgePay: Free phones: And, it's certainly easy to smile about the small price tag on the big service found at Cricket Wireless. 1046 Cricket Wireless Reviews and Complaints @ Pissed Consumer However, Cricket does limit data download speeds on select plans and may slow you down when the network is congested. If you rarely use data on your Cricket Wireless phones, you can go with a very inexpensive plan. Cricket is a rip off p e r i o d. Cricket Wireless was founded in 1999 and became a subsidiary of AT&T in 2014. Updated on March 31st, 2020. Our Cricket Wireless review shows this is one of the best features of this service. Cricket Wireless is an MVNO which means it runs off of a virtual network instead of actual cell service. See business transparency Write a review Write a review Reviews 90 Write a review. Please refresh the page and try again. Cricket Wireless offers 4G LTE across most of the United States.